Refund Policy

Last updated: November 10, 2026

We want you to be satisfied with your purchase. All INOVA products come with a 7-day money-back guarantee.

How the guarantee works

You can request a full refund within 7 days of your purchase (for physical products, within 7 days of delivery). No explanation is needed.

How to request a refund

• Email info@inovadgt.com or call +55 (44) 99754-8541.
• Include your full name, the email used at checkout and the order number if you have it.
• We confirm your request within 2 business days.

Refund timing

Approved refunds are returned to the original payment method. Depending on your bank or card issuer, the amount may take up to 10 business days to appear.

Physical products

For physical products, we will send instructions for returning the item. Items should be returned in reasonable condition.

Subscriptions

You can cancel a subscription at any time directly in the checkout platform. Cancelling stops future charges; it does not by itself refund past charges, so request a refund within the 7-day period if you want one.

After 7 days

After the guarantee period, refunds are handled case by case, for example for duplicate charges or billing errors. Contact us and we will help.